Built for Indian outpatient clinics
The clinic runs itself. You just see patients.
Patients book and wait on WhatsApp. Reception stops answering the same call forty times a day. The doctor knows why the patient came before they walk in. Nobody forgets a follow-up.
No app for patients. No training manual for your team.
- ₹1.4L
- Follow-up revenue recovered
- 31%
- Less time in the waiting room
- 74%
- Enquiries answered without a human
- 11
- Patient languages
per clinic, per month
average wait, before vs after
reception stops repeating itself
detected, never asked
Figures from the seeded demo clinic. Every one is derived on the owner dashboard, with its arithmetic shown.
The whole product
Four problems. That is the entire product.
Every feature earns its place by making life easier for the patient, the receptionist, or the doctor. If it does not, it is not built.
Reception is drowning
The desk answers the same three questions all day: is the doctor in, how long is the wait, when can I come. All three now answer themselves.
The waiting room is full
Patients wait at the clinic because they cannot see the queue. Give them a live position and an honest estimate, and they wait somewhere comfortable.
The doctor is starting cold
The first ninety seconds of every consultation go to finding out why the patient came. That conversation now happens before they arrive.
Follow-ups quietly disappear
The doctor says come back in fifteen days. Nobody writes it down. One tap now creates the recall and the clinic messages them on the right day.
End to end
One loop, end to end
From the first WhatsApp message to the follow-up visit that would otherwise never have happened.
- 01Patient
Enquiry
“Kal doctor available hai?” — answered in the patient's own language, buttons not typing.
- 02Patient
Booking
Name and mobile already known from WhatsApp. Two taps to a slot.
- 03Patient
Reason captured
Typed or voice note. Stored verbatim, labelled “patient reported”. Never a diagnosis.
- 04Automatic
Reminder
24 hours ahead. Confirm, reschedule, or cancel — three buttons, no links.
- 05Reception
Check-in
Reception searches a mobile number and taps once. Under ten seconds.
- 06Automatic
Smart queue
Three lanes kept apart: regular, paid priority, urgent clinical review.
- 07Patient
Live wait
Position and an honest estimate, updating itself. The waiting room empties.
- 08Doctor
Consultation
The doctor already knows why they came. Complete, then call next.
- 09Doctor
Follow-up set
One tap on the way out: 7d, 15d, 30d, 3m, custom, none.
- 10Automatic
Automatic recall
On the right day, in the right language. The visit that would have been forgotten.
Three dashboards
Four screens. Four jobs. No overlap.
Nobody learns software they did not ask for.
The doctor sees one screen
Current patient, why they came, what they said, and two buttons. Complete the visit, call the next one. Follow-up is one tap on the way out.
- One screen, no sidebar during clinic
- Four taps per consultation cycle
- Only four things ever interrupt you
Reception manages flow, not symptoms
Book, check in, issue a token, watch the queue. No medical questions at the desk — nobody describes their symptoms across a counter in a full waiting room.
- Check-in in under ten seconds
- Walk-in to token in under fifteen
- Raise exceptions, never force them
The nurse captures the reason
One short screen before the doctor: what is today's visit for, since when, anything else. Then one tap — Ready for Doctor.
- One question, then only what it implies
- No diagnosis, no coding, no physician note
- One tap: Ready for Doctor
The patient never downloads anything
WhatsApp in their own language, with buttons instead of typing. Voice notes work. A live queue page works on any phone, with no login.
- No app, no password
- Every clinic you visit, one view
- Live position and an honest estimate
Eleven languages, detected not asked
The patient writes in their language. The system replies in it and remembers forever. Your receptionist runs the screen in whichever language they think in.
Paying more never moves you ahead of someone who is unwell
Priority consultation is a commercial service. Clinical urgency is a medical judgement. They are separate queues, separate colours, and separate approvals — and only a doctor decides either one. This is enforced in the architecture, not in a policy document.
Purple · commercial
Priority consultation. A paid request that buys a place in the doctor's decision list — never a place in the queue.
Red · clinical
Urgent clinical review. Raised by reception, decided by a clinician, never auto-resolved, never for sale.
See it running with real clinic data
Two organisations, five branches, sixty patients mid-journey. Open any dashboard and click through the whole loop.